Terms & Conditions - La Cèzenole
Preamble These General Terms and Conditions of Sale apply to any reservation made online on the cezenole.com website for the seasonal rental of Villa La Cèzenole (17 rue des Mas de la Cèze, 30430 Méjannes-le-Clap), concluded between the owners (hereinafter "the Lessor") and the client (hereinafter "the Lessee").
Article 1 - Purpose and Capacity The premises are rented furnished on a seasonal basis. The villa has a maximum capacity of 7 people. The Lessee agrees to respect this maximum number.
Article 2 - Booking and Deposit The reservation is made online on cezenole.com. It becomes firm and definitive upon receipt of a 50% deposit of the total rental amount, paid by secure payment on the site. To definitively validate the booking, the Lessee must provide the Lessor with their main postal address.
Article 3 - Payment of the Balance The balance of the rental amount must be paid no later than 30 days before the scheduled arrival date via secure payment on cezenole.com. Any tourist taxes will be added to the amount due.
Article 4 - Security Deposit A security deposit of €750 is required no later than upon entering the premises. It can be paid by bank transfer, in cash, or by check payable to the Lessor. This deposit is intended to cover:
- Damage or degradation caused to the accommodation, furniture, or objects, as well as the loss of keys.
- Damage caused by pets or tobacco smoke (cleaning costs and compensation for rental days lost for airing out). The security deposit will be returned within a maximum of 15 days after departure, minus any justified sums for restoration.
Article 5 - Cancellation Policy In the event of cancellation by the Lessee:
- Cancellation more than 30 days before arrival: The Lessee will receive a 50% refund of the deposit paid.
- Cancellation less than 30 days before arrival: The total rental amount (deposit + balance) is kept by the Lessor as a penalty clause. In case of cancellation, the Lessor will try to re-rent the accommodation. If re-rented, a partial or full refund may be issued, minus administrative fees. Cancellation insurance is highly recommended.
Article 6 - Arrivals and Departures The rental starts at 4:00 PM on the day of arrival and ends at 10:00 AM on the day of departure. Keys are handed over by the Lessor or their representative and must be returned upon departure.
Article 7 - Lessee's Obligations and House Rules
- Use: Peaceful use of the property is required; noise disturbing neighbors must be avoided.
- Prohibitions: The accommodation is strictly non-smoking and pets are not allowed. Subletting is strictly prohibited.
- Maintenance: The Lessee agrees to leave the accommodation clean. Broken items must be reported.
- Access: The Lessee must allow access to the Lessor or craftsmen for urgent repairs or pool maintenance.
Article 8 - Included Services and Charges Rent includes: city water, heating, AC, Wi-Fi, bed linen, and towels. End-of-stay cleaning is included, EXCEPT for the barbecue and fireplace, which must be cleaned by the Lessee. Pool maintenance is also included. Extra TV services (VOD) will be billed after the stay.
Article 9 - Insurance The Lessee declares having a multi-risk insurance policy covering rental risks (water damage, fire). The Lessor is not liable for theft in the rented premises.
Article 10 - Termination and Disputes Any breach of obligations will result in automatic termination 48 hours after an unsuccessful formal notice. This contract is governed by French law.